Letter from the CEObianca shah
LETTER FROM THE CEO
The industry of the most personal and romantic of the beverages, Specialty Tea, has indeed come a long way since its introduction to the U.S. This seems to be an understatement as new customers and new companies are being formed every week. It is with great pride that we continue to serve everyone that is looking to pave their way in this industry. Today, more tea is being purchased in the United States than ever before and there are even more countries supplying tea than we have seen in the past, ranging from India and China to Colombia and Kenya. We at ITI have consistently made it our mission to develop relationships with new tea growers as the excitement and passion in this industry reaches new heights. More and more people are turning to tea not only for its natural health benefits, but also as a delicious and satisfying beverage of choice.
As the industry grows, ITI continues to be a leading provider in the U.S. and in various parts of the world. ITI began in the garage of founder Devan Shah’s home in 1990. Devan and his wife Reena began by blending a few teas and selling them door-to-door. From there they moved into a public storage facility, before our operations quickly morphed into a 10,000 square foot building. And ever since, the industry has moved at light speed. Since the issuance of our last catalogue we have found the need to acquire yet another building to keep up with the pace of the industry (something that excites and motivates us). ITI now stocks upwards of 900 different teas in its newest 50,000 square foot storage facility that sits just a few miles from our 25,000 square foot order processing facility where we have the capability to provide custom blending and flavoring for our clients and seamlessly fulfill hundreds of orders daily. ITI is also committed to supporting the tea industry in a myriad of ways. We maintain our position as a platinum sponsor of the World Tea Expo as well as host of the LA Tea Festival and the newly renamed Devan’s Iced Tea Festival.
ITI was founded as a way to introduce the best of the best teas from around the world and to serve clients through a personalized customer service relationship along with same day shipping. Following in the footsteps of my late father (Devan Shah), I am committed to ensure that ITI will continue to strive to be at the forefront of growth and innovation. From a very early age I began working with my father and saw his passion for commerce and tea and through his influence I have developed that same passion and hunger to expand on his vision for the tea trade.
Lastly, I want to personally thank all of our existing and future clients for entrusting us with your tea buying decisions. We know that our lasting success is simply a reflection of your successes. And that is why we promise you the best selection and service in the trade at fair and competitive prices. Let us continue to grow together and take tea to new heights.
~ Bianca Shah
CEO, International Tea Importers