TERMS & CONDITIONS

International Tea Importers is not responsible for any errors in the pictures, prices or descriptions of any products in this catalog. All Teas are subject to availability. Prices are subject to change without notice.

1. Orders Acceptance:

International Tea Importers offers a variety of ways to place your order via Online, Phone, Fax & Email.

Online: www.teavendor.com

Phone Orders: Call (877) TEA LAND

Fax Orders: +1 562-801-9601

Email: orders@teavendor.com

2. All Prices are subject to change without notice and are FOB our warehouse in Commerce, CA 90040

3. Shipping Preference:

Almost all orders shipped via FedEx unless specified.

4. Samples:

You can get samples of all teas that we carry. Teas under $20.00 per LB are $2.00 per sample; under $40.00 per LB are $4.00 per sample and teas over $40.00 are $6.00 per sample. Each sample will be large enough to make a pot of tea for 4 cups.

5. Orders Payments:

All orders must be prepaid with a credit card, wire transfer or a check. We accepts: Visa, Master Card, American Express and Discover.

6. Credit Terms:

Terms are subject to approval. To apply for terms please send 3 trade references and 1 bank reference. Upon approval, terms will start a 2% 10 NET 30. First order after terms are accepted must be prepaid.

7. Past Due Accounts:

All past due accounts will be charged interest @ 18% PA. If you are past due on a terms account your account may be reverted back to a prepaid account and or frozen until payment is received.  If account is past due over 6 months it will be sent to collections and all legal and collections charges will be the responsibility of the customer.

8. Same Day Orders:

Order must be placed before Noon PST in order for the order to be shipped the same day.

9. Account Approval:

International Tea Importers is a bulk tea supplier, we only accept wholesale/resell accounts. A minimum of $150.00 is required to process an order. An additional handling charge may be applied on orders under $150.00.

10. Minimum Shipping Charges:

A minimum shipping charge of $15.00 will apply to all shipments. Due to the rising cost of shipping, we will no longer offer free shipping on all orders.

11. Packaging:

All orders are packed in bulk only. Additional charges will require for special packaging request (ie: packing 25 lbs of bulk tea in 5lb bags each)

12. Order Shortages and Inaccuracy:

All inaccuracy and shortages must be reported with 3 business days of the receipt of the order. RMA number is required to issue a credit or a replacement of the order.

13. Returns:

No returns will be accepted without prior authorization by ITI. All returns must have an RMA number to be processed accurately. Please call (877) TEA LAND to obtain an RMA number.

14. Discounts:

Additional discounts are available for higher quantities or full chest quantities. Please call (877) TEA-LAND for additional info.

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